The price includes the following:
Booking and payment
The price includes the following:
Not included in the price are the following:
A minimum £50 deposit is payable at time of booking. This deposit is included if paying full balance at time of booking. Any outstanding balances must be paid no less than 14 days before the date of the experience. All deposits are non-refundable.
Cancellation of a booking by the customer
All requests for cancellations must be in writing and sent by either post or email. Upon receipt of either a letter or email requesting cancellation, ‘Mick Extance Experience’ will acknowledge the cancellation within 5 days, also by post or email.
Until written confirmation has been received by the customer, the original booking remains valid.
Deposits are non-refundable. Cancellations within the 14 days prior to the date of the experience day are not eligible for refund. The experience may be transferred to another date upon request at the discretion of ‘Mick Extance Experience’ subject to a £15 administration fee.
During the experience, if the customer is unable to continue, for whatever reason, no refund will be given.
Changes to a booking by the customer
All requests for changes to bookings must be in writing and sent by either post or email. Upon receipt of either a letter or email requesting a change, ‘Mick Extance Experience’ will acknowledge any changes within 5 days. Until the customer has received confirmation, the original booking remains valid. Changes are at the discretion of ‘Mick Extance Experience’ and every effort will be made to accommodate a customer's request. However, this request will only be considered if made 15 or more days prior to the date of the experience and will incur an administration fee of £15.
Customers may only transfer a booking once and it must be redeemed within 12 months of the original date. Customers transferring a booking to a subsequent year will be liable for any increases in costs. Experience days are extremely popular and are often booked up in advance. ‘Mick Extance Experience’ cannot be held responsible for the availability of particular dates, should customers wish to transfer.
Cancellation of an experience by ‘Mick Extance Experience’
‘Mick Extance Experience’ reserves the right to postpone or cancel an experience due to unforeseen circumstances. In such cases, the customers booked on this experience will be offered an alternative date, or a refund of the experience cost. ‘Mick Extance Experience’ will not be liable for any additional costs incurred by the customer. ‘Mick Extance Experience’ will notify the customer by phone, email or via post as soon as possible. In the rare event of extremely adverse weather conditions, cancellation may take place on the morning of the event.
‘Mick Extance Experience’ has public liability insurance in order to protect customers and the public in the event of negligence by any of its staff or agents.
As with any other potentially dangerous pastime, the customer may wish to consider purchasing Personal Accident Insurance before attending the experience day.
Customers accept that riding a motorcycle is a dangerous activity. Off-road motorcycle activities take place in varied natural environments where there are hazards and risks to manage. Every effort will be made by the team to conduct experiences in a safe manner. Customers are expected to comply with all safety guidance and instructions given by our staff. Customers must possess a fair level of physical fitness in order to take part in an experience. Although the Company will do its utmost to assist customers to identify suitable routes by asking relevant questions with regard to personal fitness, riding experience and ability levels, it remains the responsibility of customers to use their own discretion to determine the suitability of the route being offered. Customers, who enter into a booking with the Company, agree to fully comply with the Company’s General Safety Rules and instructions of staff as detailed in the safety briefing. Failure to observe these rules may lead to exclusion from the event.
Code of Conduct
The customers’ safety and enjoyment are our prime concerns whilst taking part in any ‘Mick Extance Experience’ event. We ask that customers respect themselves, other participants and staff at the event. We reserve the right to withdraw customers from the event who exhibit dangerous behaviour that risks the safety of other customers and staff.
Any damage caused to property or equipment as a result of unruly behaviour will be charged to the customer.
All bookings are on the basis that the customer will, at all times, observe the safety regulations set by ‘Mick Extance Experience’.
‘Mick Extance Experience’ reserves the right to change or alter the event structure as necessary. However, the Company will endeavour to maintain the same level of quality and benefits if any changes or alterations are necessary. The range of services rendered during an experience shall be determined by the Companies current event information and or website at the time of booking. All relevant terms and conditions become effective when a booking is made and the required deposit or balance has been paid. All customers will be asked to sign an indemnity form and should be aware that any injury sustained whilst on the event will be the customers responsibility.
Bend it Mend it
A damage waiver is included in the price of the experience. However, this waiver does not cover damage caused by unruly behaviour.
Should a participant feel that the organisers have not met their obligations it should first be brought to the attention of the Directors of ‘Mick Extance Experience’, within a week of completing the course, in writing by email to: email@example.com
What to bring
It is essential that each participant has the appropriate riding/protective clothing. If the customer is going to bring their own, they must ensure sure it complies with the following:
It is essential to wear a UK road legal motorcycle helmet, which conforms to ECE22-05 or the older BS6658 (categorised as Type A/blue or Type B/green label).
They must wear sturdy MOTORCYCLING boots, which cover the ankles and offer support (NOT trainers, Hi-top trainers, fashion boots or Wellingtons). Proper motocross off-road boots are best. Ankle protection is vital. Ankle injuries are the most likely injury whilst riding off-road. If there is any doubt, please reserve some of our boots.
Gloves - Lightweight gloves are best as they give more dexterity for the controls. Heavy padded gauntlets and paws are too hot and clumsy.
Trousers and jacket - lightweight is the key here, however full coverage of legs and arms is essential. Something breathable and waterproof is recommended.
Knee pads and elbow pads - extra protection is recommended.
Spare clothes -
We can provide the following equipment which is included in the price -
IF A PARTICIPANT WANTS OR NEEDS ANY BODY ARMOUR, THEY MUST BRING IT WITH THEM, AS WE DO NOT SUPPLY THESE ITEMS.
All information is produced in good faith by ‘Mick Extance Experience’ and is accurate at the time of writing.
Name & Registered Office :-
M A EXTANCE LIMITED
Units 1 – 3 Village Workshops
Company No. 08252174